Return Policy

Shipping:

Please note that orders usually ship within 5-7 business days. Please note that this is only an estimate and The Michael Emma Store does not guarantee delivery within that time frame (international orders take longer due to Customs). Shipping costs are calculated according to weight and destination. All customers receive an email confirmation with tracking number when their order ships.

International Orders:

The Michael Emma Store ships to many European countries. If you have any questions regarding out of country shipping costs, please contact us before you place your order. Michael Emma Store will not assume responsibility for duties or customs charges some foreign countries may charge. For international orders, we use US Postal Service Airmail exclusively.

Return policy

Feel free to return unworn merchandise within ten days of delivery to exchange it for a different size.   The customer pays the return shipping and Michael Emma Store will pay to ship the new merchandise back to you. The return address is Michael Emma Store PO Box 1313 Passaic, NJ 07055 USA. 

The Michael Emma Store does not do refunds.

Contact us

The quickest way to reach us is by way of email. To send an email simply complete the form on our contact page .You can also reach our customer service department by phone at (862) 686-8190.